Frequently Asked Questions
Everything you need to know about your Montre INTERNATIONAL experience.
What is the standard shipping time for international orders?
We offer worldwide shipping. Typically, international orders are delivered within 7-14 business days, depending on your location and local customs processing.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags and packaging intact.
Are your products covered by a warranty?
Yes, all Montre INTERNATIONAL timepieces and accessories come with a 2-year limited warranty covering manufacturing defects and movement issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my leather straps?
To maintain the quality of your leather, avoid prolonged exposure to water and direct sunlight. Use a specialized leather conditioner every few months to keep the material supple.